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TG KUSTOMS / CUSTOMER INFORMATION

PRIVACY POLICY

Who we are

This notice describes how TG Kustoms, based in Westminster, South Carolina, handles information through tgkustoms.us, event registration, vendor applications and customer support. For privacy questions or requests, email event-support@tgkustoms.us. Effective October 2, 2026.

Information you provide

We collect the name, email address, phone number and order details you provide when checking out or contacting us, and a shipping address when needed for merchandise. Vendor applications include business and contact details, product and setup information, links, operational needs and responses about event requirements. Do not include sensitive personal information or payment-card numbers in support messages or application fields.

Payments, tickets and attendance

Square processes checkout payments. Our website does not collect or store raw card numbers or security codes. We retain order items, quantities, amounts, payment references and status, fulfillment details and associated ticket records. Ticket records include unique admission codes and scan history, such as scan time and entrance, to validate entry and prevent reuse. Treat ticket codes and private order links as confidential.

How we use information

We use information to process and verify orders, deliver tickets and merchandise, review vendor applications, manage admission, answer inquiries, maintain business records, prevent abuse and meet applicable legal obligations. Transactional emails include order, ticket, vendor and support communications; providing an email for these purposes is not a subscription to marketing.

Service providers and disclosure

We share information as needed with Square for payments, Cloudflare for hosting and database services, Google for email delivery, and fulfillment partners and carriers for merchandise delivery. Authorized administrators can access customer and order records. Event scanning staff have limited access needed to validate tickets and review scanning history. Information may also be disclosed when legally required or necessary to protect rights, investigate abuse or resolve disputes. Social networks and other linked sites operate under their own privacy notices.

Browser storage and technical information

The website uses cookies and browser storage for checkout sessions, saved carts, staff authentication and related functionality. Hosting and security services may process technical information such as IP addresses, request details and device/browser information to operate and protect the site. Clearing browser storage can remove your cart or end a session. Camera access is requested for staff scanning; scanning reads QR codes on the device rather than intentionally recording or storing camera video.

Retention and security

Order, support, vendor and attendance information is retained for operational needs, accounting, dispute resolution and applicable legal obligations. Records are not automatically deleted after an event, and no single deletion period applies to every record. We use access controls and other safeguards, but no system is completely secure. We will assess security incidents and provide notices where applicable law requires them.

Your choices and requests

Email event-support@tgkustoms.us to request access to, correction of or deletion of information associated with you. We may need to verify your identity and may retain records required for legal, security or transaction purposes. Rights and exceptions depend on applicable law. Do not send passwords or payment-card details to verify your identity.

Children and updates

This website is not directed to children under 13. A parent or guardian should handle purchases and contact us if a child has submitted personal information so we can address it. We may update this notice as our services change and will identify the effective date of the revised notice.

CONTACT TG KUSTOMS